Admin Staff

Most of my working life has been in Local Authority and FE Colleges and I have 26 years experience and background in finance and administration. Sixteen years of this have been at supervisory and managerial level. Areas of work have included project management, income and expenditure budgetary control, audit, staff management and the working environment and data systems. 

I joined ISWA in September 2005 and took up the role of Office Manager. The role is broad and satisfying and amongst other things involves working on the development of new initiatives. 

I hold an MBA and my ethnicity is UK White.

I have been employed by ISWA to manage the agency’s accounts for 7 years. Prior to this, I have worked in finance and administration for various organisations since graduating in Business Administration from Aston University in 1985. 

I hold Association of Accounting Technicians (AAT) qualification and my ethnicity is UK White.

I left school at 16 and went to work for Worcester’s biggest employer, Kays catalogue. My role was Packaging Clerk which involved direct telephone contact with suppliers to rectify faulty goods delivered into the warehouse and charging per item what it would cost the company to rectify. 

A large percentage of my working life has been in a customer service based environment and this reflects my key skills in customer relations. 

In August 2005 I decided to widen my horizons and leave Kays behind. I did temporary work for 6 months ranging from working in a bank to working for Worcestershire Social Services and Worcester City Council before I was approached for the position of Referrals Administrator at ISWA in February 2006. 

Since joining ISWA I have gained ITQ2 and NVQ3 Business Administration qualifications. 

My ethnicity is UK White.

I am a Law Graduate from Birmingham University, Edgbaston holding a Law LLB (Hons) degree. I studied at King Edward VI College Stourbridge,to study Psychology, English Language and Literature, History, ICT and Key Skills A Levels. I have also studied the Legal Practice Course at the College of Law, Birmingham.

I am currently covering Maternity leave, holding the referrals administrator position at ISWA. I am very much enjoying my employment here at ISWA and the insight and experience I am gaining here, will assist me in my future working life.

My long term ambition is to become a Solicitor/ Legal Clerk. My main areas of interest are Criminal Law, Family Law, Personal Injury & Clinical Negligence and I love being in a Court environment!