To find out more information on our approach to this range of Services, please click on the service you require.
Why we are good at what we do
The agency can deliver good value and quality services since it has the following unique features and professional standards rarely seen in other service providers:
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A large diverse team of expert social workers (children and families), located nationwide.
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All practitioners are culturally competent.
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Stringent associate selection procedures for the recruitment of expert social work core practitioners who have a minimum of ten years post qualifying experience.
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Practitioners who utilise a range of tools including psychometric tests.
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Associates who are regularly checked to enhanced CRB level, protected by Professional Indemnity and Public Liability Insurance and registered with the GSCC/ HSC.
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Practice which is supported by formal consultation, appraisal and training.
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Skilled administrative staff who provide an accessible contact point, process all referrals and closely monitor timescales and costs.
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A dedicated named member of administrative staff to act as a case handler or project administrator.
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A professionally qualified manager who heads each specific contract.
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Quality Assurance Systems including customer evaluation. All reports are professionally quality assured, not just proof read by administrative staff as with some agencies.
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ISWA is regularly audited by local authorities, is registered with CISWA, is checked for Expert Witness status, and is an approved trainer for the Bar Standards Board and the Solicitors Regulation Authority.
