What Our Customers Say

"I thank you very much for your reports in this matter, which greatly assisted the Parties and the Court to achieve a positive outcome for the children".

February 2013

Our contract with you is performing well above specification in terms of quality and timescales

August 2012

'This is an exceptional and very helpful report. The service users have praised your Associate for her work'. Service rated as excellent.

Team Manager

June 2012

" A very quick and professional service."

March 2012

" I must emphasise that both the Associate's work on the completion of the report and the service that ISWA have provided has been up to its usual very high standard."

February 2012

"The authority continues to be extremely satisfied with the service and value for money in respect of Community Based Parenting Assesments provided by ISWA"

October 2011

"A thorough assessment with valued input. Professional and precise at expert's meeting. Associate kept us fully informed of progress."

Top scores on professional and administrative services.
April 2011

'It was a thorough assessment which resulted in a very comprehensive report being prepared. She was cross examined at length on the contents and she impressed as a witness. She has a calm authorititive manner which lends credence to her dilvery. She was unruffled under cross examination and gave clear evidence which I accept unreservedly.'

Case Final Hearing
February 2011

'This was hands down one of the best training sessions I've been on'

Child Protection Training Evaluation
January 2011

'Excellent report and again, usual high standards'

Top scores in all evaluation categories.
September 2010

'I have been very happy with the service provided by ISWA and the associate trainer they recommended. I will certainly be using them again when the need arises.'

Training evaluation
May 2010

'An excellent and helpful report on both parents'

Top scores in all evaluation categories.
March 2010

"Many thanks for the excellent viability report and subsequent evidence." 

Top scores in all evaluation categories.
September 2009

"Although your conclusion was not in favour of my client, your report was exceptionally good and your evidence in court was impressive".

Service Evaluation Form for Parenting Assessment –

"Excellent and efficient service"

Top Scores on Professional and administrative Services
August 2009

"I thought that ISWA provided a very thorough assessment." 

ISWA Customer Service Evaluation Form - Top Scores in all categories.
July 2009

Service Evaluation Form for heavily contested Private Law Matter – Top Scores on Professional and administrative Services
June 2009

"Thank you for the way that this instruction has been dealt with. It has been very smooth and efficient despite the fact that the family live overseas and the freak weather we had earlier this year. I shall certainly keep your company in mind for future family assessments." 

March 2009

Service Evaluation Form for Parenting Assessment – "A very helpful service"

Top Scores on Professional and administrative Services
February 2009

Commented in his judgement in a highly complex matter that he found our Associate's - "evidence to be very clear and very impressive".

December 2008

"We have just celebrated our son's second birthday at the zoo. He would not be at home and this would not have been possible without your intervention".

June 2008

"It is an organisation that is well known in the South Wales area and well respected by practitioners and members of the judiciary alike."

October 2007

"It is my opinion that the professional conduct of all whom I had contact with was of a high standard. I was accompanied by 3 parents with learning disabilities who were treated as equals and with respect and understanding of their experiences within the field of child protection." 

October 2007

"The work is done expeditiously and in accordance with court timetables" - "As a judge, I have sufficient faith in ISWA to authorise the instruction of an Associate even before the parties can give me a name for inclusion in my order."

May 2006

"We have always found the conduct of the agency to be extremely professional. Not only in respect of their administrative work but also in connection with the provision of the wide range of services that they are able to offer to professionals such as us." 

May 2006

"Throughout my involvement with the agency I have been impressed by the professionalism, experience and efficiency of the assessments. The organisation is held in high regard by legal practitioners, Social Workers, Guardians and the judiciary"

May 2006

"It is important that my testimonial should reflect the fact that ISWA as a Company is always my first choice when independent assessments are required."

May 2006

"I would recommend ISWA Ltd as an agency with high standards and expectations of itself and a good reputation for providing expert witness in family courts" 

April 2006